I might be able to help in this section: go to my site to get things rolling it costs zero. :
http://solutionsforsuccess.needroofnow.com/default.aspNow pre qualifying: This is from an actual customer I sold a roof from roofing.com.
Have you had a professional look at the home yet?
No This will 90% of the time let them know how many people they called, if its Monday set it up for both husband and wife to be there since there is a lot of info we all need to go over and I would like to make sure nothing is missed and everyone is on the same page with the value, quality and knowledge. Building value is the key this way price is just a number like I was talking about
If so what are you look for in a company?
Competitive price, workmanship, expertise This tells me 2 things he wants the job done cheap as possible but wants quality, they don’t go together like horsepower and fuel economy, so what I do in this situation you pound on what you know product know how and look around when you walk in the door and don’t look like your casing the joint just look for high priced items, if the house is full of shit then it’s a lost cause for the price you want, I will get more into this later down the email.
Have you thought of a budget of what you want to spend?
As I am just starting to get some bids, I just don’t know … I do know I need the inspected, small water stain in ceiling in upstairs bedroom Again this tells me to see them later at least 4 to 5 days later so you are the last guy through the door and when people do this they want to think about it so the post card they get the following day makes you stand out as long as your price is not 3k more than the middle bid.
What type of home are we talking about?
Approx 1100 SQ ft colonial (2 story) with attached double car garage This gives you several options, one you know what the hell you’re up against when you Google map the home. 2. You can do your home work and get a ballpark on price before you even step in the door. When you Google the house you will get close on pitch this way you can prepare to let them know what is needed to properly do the job and safely, Make damn sure if insurance is required in your state explain to them to well do a bit of research and call the insurance companies to ensure that the insurance is paid up to date and its not a ghost policy it also removes the dipshits that do not provide that in the folder.
Have you seen any types of shingles and what type are you interested in so I bring samples of the correct type and colors.
Exterior: first floor, red Brick first - 2 story white siding This way you bring the proper items you think will go with those colors and bring a couple of different colors and put them on the roof so they can see what it looks like, going the extra mile makes you stand out a lot.
What is your time frame for this project?
Now He is ready but don’t jump to bid the job we already learned he is going to call at least 2 to 3 other companies so having that 4 to 5 day window allows you to prepare and be the last guy oh one more thing it makes him think you’re in high demand and booked up pretty good so it tells him you must be good at what you do as a company in general.
Lastly do you need financing to help pay for it?
No This tell me he’s got money without a doubt the question is can you get it out of him at your price and that on you.
when are you thinking of me to come out and look at what needs to be done?
Some evening next week? This means he’s not really in a hurry to get the job done. Therefore he is either price shopping and that’s normal with this type of answer or he is getting a ton of leads and then you ask him straight out how many bids are you looking on getting, if he says any more than 4 tell him call me back when you get done playing games and are serious to have a quality job done by a company with 30 years experience with the owner on the roof everyday working like the other guys.